What you get by text after every call
About 2 minutes after the caller hangs up, you or your on-call attorney get a text like this one (and an email), with the recording and transcript one tap away.
Maria G. · (713) 555-0142 · English
Rear-ended on I-10 today, Houston, TX. Neck and back pain; urgent care tonight. Police report made. Other driver insured. No attorney yet.
Consult booked: Tue 9:30 am · texts OK
Recording + transcript: link
Missed calls are missed cases
Injured people call the next firm on the list. Clio's secret-shopper study tested how law firms handle new inquiries:
of law firms answered the phone when a potential client called.
didn't respond to a potential client's email inquiry.
How IntakeHound answers your calls
Forward after-hours or overflow calls to IntakeHound, or route every call. You choose.
Answers in 2 rings
A natural-sounding voice greets callers as your firm's virtual assistant and gives the recording notice up front. It never pretends to be a person. If asked, it says plainly it's an AI and offers a callback from a person.
Qualifies the case
Incident type, date and state, injuries and treatment, police report, insurance, and prior counsel. It asks your criteria, your way.
Books the consult
Puts qualified callers on your calendar and texts them a confirmation if they agree. Hot leads get a warm transfer to your on-call attorney.
Hands off cleanly
Your team gets an email and SMS summary plus the recording and transcript. A webhook can push it into your CRM or intake tool.
Built for PI intake, not general reception
- PI-specific questions: MVA, truck, motorcycle, premises, dog bite, workplace, and wrongful death.
- Flags deadline risk from the incident date for attorney review.
- Screens out non-PI calls (criminal, family, billing) and routes them your way.
- Emergency-aware: tells anyone in danger to hang up and call 911.
- Your rules: case types you take, states you cover, and when to transfer live.
Careful by design
- Recording notice on every call, plus an explicit consent question you can switch on for all-party-consent states (your counsel confirms the wording).
- No legal advice. Legal questions go to your attorneys.
- Conflict-check basics: it captures the opposing party's name for your review.
- Inbound only. IntakeHound doesn't make cold calls or robocalls.
- We'll walk through vendor security documentation and data retention on your demo.
What are unanswered calls costing your firm?
Plug in your own numbers. The starting values are example assumptions, not statistics.
This estimates revenue at risk from calls nobody answers. It is not a prediction of what IntakeHound will earn you, and we don't guarantee any number of cases. Fee per case varies widely by case type and market.
Formula: calls per week × 4.33 weeks × % real cases × % you'd sign × average fee. For comparison, founding Night Shift is $997/month + $750 setup.
Every after-hours injury caller answered, screened, and booked
Start with nights, weekends, and overflow. Your daytime team doesn't change.
Night Shift
Cancel anytime, no contract.
+ $750 one-time setup (standard is $1,497/mo + $1,500 setup).
- Nights, weekends, holidays, and daytime overflow
- English and Spanish, with the caller choosing at the start
- Your intake questions, calendar booking, and warm transfer of urgent cases
- SMS and email summary about 2 minutes after each call, plus recordings and transcripts
- Up to 1,600 call minutes a month, then $0.35/min
Three guarantees on the things we control
- 30-day money-back. If you don't want to keep IntakeHound for any reason, tell us within 30 days of go-live and we refund everything you've paid us, including any setup fee. No questions asked.
- Live in 7 business days, or month one is free. The clock starts after your kickoff call and once you've given us your intake questions.
- Every forwarded call answered. If more than 1 in 100 calls forwarded to IntakeHound in a month isn't answered because of a problem on our side, that month is free. You can check it against the call log in your weekly report.
Why we don't guarantee signed cases: Bar rules in most states don't let lawyers pay vendors per case or share fees with non-lawyers (ABA Model Rules 5.4 and 7.2). So you pay a flat monthly fee, and we guarantee the parts we control: speed, uptime, and answering.
24/7 Front Line
Cancel anytime, no contract.
Founding firms: $1,997/mo + $750 setup. Standard setup: $1,500.
- Everything in Night Shift, day and night
- A separate tracking line for each ad source
- Script changes within one business day
- Monthly 30-minute intake review with the founder
- Up to 4,000 call minutes a month, then $0.35/min
Coming soon: Revive (old-lead follow-up). A consented, email-first follow-up engine for past inquiries. SMS is used only where the contact already consented. There's no reactivation texting, no AI cold calls, and no ringless voicemail. Ask on the demo if you want to be notified when it opens.
Included with every founding spot
- Free after-hours missed-call audit. Before you buy, the founder calls your main line after hours and sends you a one-page report on what a caller heard.
- Done-for-you go-live. A script built from your current intake form, a forwarding walkthrough, and 10 test calls with you.
- Monday morning intake report. Every call from the week: who called, what happened, what was booked, and who needs a callback.
- Hot-case text-to-cell. Urgent cases go to your on-call attorney by text about 2 minutes after the call, with a warm transfer if you want one.
- Bar-safe script kit. Virtual-assistant greeting, an honest "I'm an AI" answer whenever a caller asks, state recording notices, no-legal-advice guardrails, and inbound only, formatted for your ethics counsel to review.
- Founding price lock. $997/mo for as long as you stay, even after standard pricing applies to new firms. The $750 setup is one-time.
Founding pricing ends when 5 firms have signed or on October 31, 2026, whichever comes first. After that, new firms pay standard prices ($1,497/mo + $1,500 setup). We onboard at most 5 firms a month because the founder runs every kickoff himself. Cash at signing: $750 setup + first month ($997) = $1,747.
How setup works
No new phone number and no software for your team to learn. We do the building; you make a few test calls.
- Day 0Fill in the form
A 30-minute kickoff call: your intake questions, the case types and states you take, your hours, and who gets the texts.
- Days 1–3We build it; you make test calls
We set up the AI in your firm's name. You call it and play an injured caller. We tune it until you're happy.
- Days 3–6Forward your line
Set call forwarding for after hours, no answer, or busy. It takes about 5 minutes with your phone provider, and we walk you through it.
- By business day 7Live
Real calls get answered and summaries hit your phone.
A note from the founder
Hear it for yourself: call the demo line
Call it and pretend you were just in a car accident. It answers as a fictional firm, "Rivera Injury Law." Have a pretend story ready (what happened, when, and any injuries). The call is recorded like a real one, so please don't share real personal or medical details.
Demo line, fictional firm. It introduces itself as the firm's virtual assistant and says the call is recorded. Ask it whether it's a real person and it will tell you honestly that it's an AI.
Watch a 90-second demo: a test injury call, then the summary on the attorney's phone
FAQ
Does it give legal advice?
No. IntakeHound gathers facts and books consultations. It tells callers that only an attorney can advise them, and it never estimates case value or promises outcomes.
Will callers know it's an AI?
It greets callers as "the firm's virtual assistant" and never pretends to be a person. If a caller asks whether they're talking to a real person, a bot, or an AI, it answers honestly that it's an automated assistant (an AI) and offers a callback from a person. Callers can ask for a person at any time, and it will transfer the call during your on-call hours or take a priority callback.
Do we have to change our phone number?
No. Most firms set call forwarding for after hours, no answer, or overflow. You can also use a new tracking number for ads.
What about call recording laws?
Every call starts with a recording notice. We'll also review your state's rules with you during setup. Your firm stays responsible for its own professional-responsibility obligations.
Which CRMs do you support?
Every lead goes out by email and SMS. A webhook can feed tools that accept them, such as Zapier into your intake system. Ask on the demo about your specific stack.
What's in the free missed-call audit?
The founder calls your main line after hours on up to three different evenings and notes whether a person, an answering service, or voicemail picked up, and how long it rang. Then he emails you a one-page summary with what IntakeHound would have done. He identifies himself if anyone answers and never poses as an injured caller.
Get your free missed-call audit
Tell us about your firm. Within 3 business days we'll send a one-page after-hours audit, plus a demo line that answers in your firm's name in English and Spanish.
- Free, with no obligation to buy
- A draft intake script for your firm
- Founding spots left: 5 of 5 (updated as firms sign)
Answer 5 quick questions. If IntakeHound fits your firm, you can pick a demo time right away. If it doesn't, we'll tell you honestly and point you to free resources.
Thanks, you look like a fit.
Next step: a 15-minute demo. Your one-page after-hours audit follows within 3 business days.
Pick a demo timeOur booking calendar isn't live yet, so we'll email you two or three demo times within one business day.